Magnetic Resonance Imaging (MRI) is an essential diagnostic imaging modality widely used for the evaluation of numerous medical conditions due to its excellent soft-tissue contrast and non-invasive nature. Despite its clinical advantages, many patients experience anxiety, stress, and claustrophobia during MRI examinations because of the confined scanner environment, loud acoustic noise, prolonged scan duration, and fear of unknown procedures. These psychological responses can negatively affect patient cooperation, image quality, and examination completion rates. MRI technologists play a critical role in minimizing these challenges through effective communication, patient education, emotional support, and continuous monitoring throughout the imaging process. Proper pre-scan counselling and procedural explanations help patients develop realistic expectations and reduce uncertainty. Empathetic interactions, reassurance, and recognition of anxiety-related behaviours further enhance patient comfort and trust. Various non-pharmacological interventions, including relaxation techniques, guided imagery, video-based preparation, environmental modifications, and the use of open-bore MRI systems, have demonstrated effectiveness in reducing anxiety and claustrophobic reactions. In severe cases, pharmacological interventions may be considered under appropriate medical supervision. This review highlights the multifaceted role of MRI technologists in anxiety management and examines evidence-based strategies for improving patient experiences during MRI examinations. Effective implementation of these approaches contributes to enhanced patient satisfaction, improved compliance, reduced motion artifacts, and successful diagnostic outcomes.

Keywords: Magnetic Resonance Imaging (MRI); Patient Anxiety; Claustrophobia; MRI Technologist; Patient Communication.